{"id":12027,"date":"2021-12-28T06:43:37","date_gmt":"2021-12-28T12:43:37","guid":{"rendered":"https:\/\/reformingretail.com\/?p=12027"},"modified":"2021-12-28T06:44:03","modified_gmt":"2021-12-28T12:44:03","slug":"ncr-takes-39-months-to-execute-basic-business-model-change-board-apparently-milking-company-to-zero","status":"publish","type":"post","link":"https:\/\/reformingretail.com\/index.php\/2021\/12\/28\/ncr-takes-39-months-to-execute-basic-business-model-change-board-apparently-milking-company-to-zero\/","title":{"rendered":"NCR Takes 39 Months to Execute Basic Business Model Change, Board Apparently Milking Company to Zero"},"content":{"rendered":"\n

As 2021 comes to a close we get to watch the coaching carousel in college football play out.<\/p>\n\n\n\n

Coaches are typically given three seasons to show improvement. If it doesn’t happen by then, it ain’t gonna happen. The exception seems to be Scott Frost of Nebraska, but this isn’t a sports periodical.<\/p>\n\n\n\n

We’ve posted a few prior articles discussing the disaster that is NCR. <\/p>\n\n\n\n

They can’t seem to get anything right, from strategy, to execution, to, unsurprisingly, results.<\/p>\n\n\n\n

It’s why they’ve missed every. single. revenue line item<\/strong> they put in their own guidance<\/em> for Q3 2021.<\/p>\n\n\n\n

Some readers – mostly NCR subscribers, if you can believe it – said we’re too hard on NCR, and our position isn’t justified.<\/p>\n\n\n\n

ORLY?<\/p>\n\n\n\n

Now that we’ve got a nice history of communication with NCR out in the open, let’s paint a pretty direct line of ineptitude.<\/p>\n\n\n\n

Per this article of ours<\/a>, we gave omnipotent Mike Hayford, CEO of NCR, a free consulting report on the shit show that is Aloha, and what he could do immediately to fix the problems. This is the kind of report that a big 4 consulting company would compile for about $1M, if you’re curious.<\/p>\n\n\n\n

We sent this to Hayford in August of 2018.<\/h4>\n\n\n\n

On December 1, 2021, at Bank of America’s conference<\/a>, NCR presented their current state of affairs.<\/p>\n\n\n\n

The below image is all you need to know.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

<\/p>\n\n\n\n

39 months after we told Hayford what to do, and as his competitors ate his lunch, he and his band of prodigal geniuses have figured it out:<\/h4>\n\n\n\t
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