{"id":25741,"date":"2025-10-28T06:26:16","date_gmt":"2025-10-28T11:26:16","guid":{"rendered":"https:\/\/reformingretail.com\/?p=25741"},"modified":"2025-10-28T06:26:17","modified_gmt":"2025-10-28T11:26:17","slug":"to-catch-a-predator-massive-tsys-carnage","status":"publish","type":"post","link":"https:\/\/reformingretail.com\/index.php\/2025\/10\/28\/to-catch-a-predator-massive-tsys-carnage\/","title":{"rendered":"To Catch A Predator: Massive TSYS Carnage"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Looks like theres going to be a nice Christmas party over at Global Payments this year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Global, who owns TSYS, must be in dire straights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a <em>heavy<\/em> rate increase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is the kind of behavior that makes the jobs of Toast, Spoton, and Square so easy, by the way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Hello Heartland POS merchant, did you get pummeled by your processor last month?&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"356\" src=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=770%2C356&#038;ssl=1\" alt=\"\" class=\"wp-image-25742\" srcset=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=1024%2C473&amp;ssl=1 1024w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=300%2C139&amp;ssl=1 300w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=768%2C355&amp;ssl=1 768w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=1536%2C710&amp;ssl=1 1536w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=2048%2C946&amp;ssl=1 2048w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=370%2C171&amp;ssl=1 370w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=270%2C125&amp;ssl=1 270w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=570%2C263&amp;ssl=1 570w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?resize=740%2C342&amp;ssl=1 740w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?w=2310&amp;ssl=1 2310w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">100 bps is wild.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wonder how they&#8217;ll get away with it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>We know: embedded payments.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">See, once a merchant is using your software, switching is painful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment bros know this.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One might reach for the aphorism &#8220;frog in a boiling pot&#8221;, intending to show that processors who own the software can <em>slowly<\/em> turn up the crank before merchants realize they&#8217;ve ceded their entire profit margin to a greedy processor, but honestly these processors don&#8217;t even bother with the middle temperatures anymore:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>From zero to boil in no time flat.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check out how it works in practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The below statement is from a $3M\/mo Heartland POS restaurant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">26 locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The poor Heartland sales rep was not only blindsided, but doesn&#8217;t even earn on the markups.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is July 2025.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"711\" height=\"583\" src=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?resize=711%2C583&#038;ssl=1\" alt=\"\" class=\"wp-image-25788\" srcset=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?w=711&amp;ssl=1 711w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?resize=300%2C246&amp;ssl=1 300w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?resize=370%2C303&amp;ssl=1 370w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?resize=270%2C221&amp;ssl=1 270w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.44.47-AM.png?resize=570%2C467&amp;ssl=1 570w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">And this is August 2025.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"550\" src=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=770%2C550&#038;ssl=1\" alt=\"\" class=\"wp-image-25789\" srcset=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?w=790&amp;ssl=1 790w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=300%2C214&amp;ssl=1 300w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=768%2C548&amp;ssl=1 768w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=370%2C264&amp;ssl=1 370w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=270%2C193&amp;ssl=1 270w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=570%2C407&amp;ssl=1 570w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-09-08-at-7.45.21-AM.png?resize=740%2C528&amp;ssl=1 740w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">LOL.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An extra $30K a month because Heartland can.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.paymentauthorities.com\/\">Payment Authorities<\/a> sent this our way, and wow, what a time to be alive. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looks like theres going to be a nice Christmas party over at Global Payments this year. Global, who owns TSYS, must be in dire straights. This is a heavy rate increase. This is the kind of behavior that makes the jobs of Toast, Spoton, and Square so easy, by the way. &#8220;Hello Heartland POS merchant, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25742,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[5,4,3],"tags":[],"class_list":["post-25741","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-solutions","category-merchants","category-pos","post_format-post-format-image"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p81nA2-6Hb","jetpack_featured_media_url":"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2025\/09\/IMG_5860.jpg?fit=2532%2C1170&ssl=1","_links":{"self":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/25741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/comments?post=25741"}],"version-history":[{"count":2,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/25741\/revisions"}],"predecessor-version":[{"id":25791,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/25741\/revisions\/25791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/media\/25742"}],"wp:attachment":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/media?parent=25741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/categories?post=25741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/tags?post=25741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}