{"id":31238,"date":"2026-04-21T07:04:24","date_gmt":"2026-04-21T12:04:24","guid":{"rendered":"https:\/\/reformingretail.com\/?p=31238"},"modified":"2026-04-21T07:04:25","modified_gmt":"2026-04-21T12:04:25","slug":"australia-bans-surcharges-because-banks-have-too-much-power","status":"publish","type":"post","link":"https:\/\/reformingretail.com\/index.php\/2026\/04\/21\/australia-bans-surcharges-because-banks-have-too-much-power\/","title":{"rendered":"Australia Bans Surcharges Because Banks Have Too Much Power"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Australia has a super, super cool surcharge economy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And we&#8217;re not just talking about credit card surcharges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Australia, it&#8217;s common for businesses to add surcharges at the slightest inconvenience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open on the weekends?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surcharge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Holiday?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surcharge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s not as sunny as you&#8217;d like it to be?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sure, let&#8217;s throw a surcharge out there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;re not even kidding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pasting some images for proof.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"415\" src=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=770%2C415&#038;ssl=1\" alt=\"\" class=\"wp-image-31239\" srcset=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?w=960&amp;ssl=1 960w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=300%2C162&amp;ssl=1 300w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=768%2C414&amp;ssl=1 768w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=370%2C199&amp;ssl=1 370w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=270%2C145&amp;ssl=1 270w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=570%2C307&amp;ssl=1 570w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-2.png?resize=740%2C399&amp;ssl=1 740w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"770\" height=\"433\" src=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=770%2C433&#038;ssl=1\" alt=\"\" class=\"wp-image-31240\" srcset=\"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=370%2C208&amp;ssl=1 370w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=270%2C152&amp;ssl=1 270w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=570%2C321&amp;ssl=1 570w, https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?resize=740%2C416&amp;ssl=1 740w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Part of us just thinks this is an awesome market response to supply and demand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think about it: airlines and hotels <a href=\"https:\/\/www.netsuite.com\/portal\/resource\/articles\/financial-management\/hotel-revenue-management.shtml\">increase costs based on demand<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.uber.com\/us\/en\/drive\/driver-app\/how-surge-works\/\">Uber has surge pricing<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/abc7news.com\/post\/war-iran-amazon-ups-fedex-usps-add-temporary-fuel-surcharges-offset-extra-costs\/18846222\/\">All the big US couriers are adding surcharges as fuel prices go up<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surcharges are uniquely free market.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And they sure as hell beat the alternative.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think about it: if an authoritarian caps the costs of a good or service, and the price increases to the point where delivering that good or service is uneconomical, who the hell would provide it?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But this is a payments\/retail tech periodical.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So when we mention surcharge, we mean the variety stemming from cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By October, <a href=\"https:\/\/www.theguardian.com\/australia-news\/2026\/mar\/31\/debit-credit-card-surcharges-ban-australia?utm_campaign=NewsFilter&amp;utm_medium=email&amp;_hsenc=p2ANqtz--oZ_nwXQWiKwRB4z7TyHKIwlGca26hEyd1pYSKlbJVhSS9K8YeHiqZ_uQgMOz4xNfG-nZOO37PTiJkyoBnVW_BR1wJgA&amp;_hsmi=412015816&amp;utm_content=412015816&amp;utm_source=hs_email\">surcharges will no longer be permissible in Australia.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And it&#8217;s important you read the content in that link, as we think it&#8217;s a great case study on surcharges generally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, an estimated 16% of Australian businesses surcharge cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s about the same <em>was<\/em> it is domestically, but we have a pretty high CAGR on surcharges. Today it&#8217;s estimated that <a href=\"https:\/\/trcmarketresearch.com\/blog\/that-new-and-annoying-3-credit-card-surcharge-finding-answers-with-pricing-research\/\">over a third of US businesses add card fees<\/a>, whether surcharge or dual pricing. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Second, Australians can <a href=\"https:\/\/www.accc.gov.au\/consumers\/pricing\/card-surcharges\">surcharge debit cards<\/a>, unlike in the US. Which we always thought was unfair since US debit cards are expensive: <a href=\"https:\/\/www.msn.com\/en-us\/money\/other\/debit-card-rewards-are-back-but-are-they-worth-it\/ar-AA21bOtK?ocid=finance-verthp-feeds\">they come with rewards<\/a>, and thanks to the Durbin amendment <a href=\"https:\/\/www.richmondfed.org\/-\/media\/richmondfedorg\/publications\/research\/economic_brief\/2015\/pdf\/eb_15-12.pdf\">are a massive profit center for acquirers now<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Third, the mechanics of this Australian boondoggle bill are hilarious.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Reserve Bank of Australia (RBA), estimates that consumers pay $1.6B in surcharges. Their proposal is that the banks will simply reduce interchange by $910M to help the merchants with the $1.6B in lost revenues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even if you believed this, merchants are already getting shafted to the tun of $700M.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reality, banks will just find another mechanism to charge the merchant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Interest rate increases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Minimum fees for accounts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And we&#8217;re not begrudging banks for making a profit: they have shareholders too.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we ARE upset that the merchants are hostage to the credit card system and the banks just abuse them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>This is what an oligopoly looks like: nominal differences, same results.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Copying directly from the article:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The Australian Hotels Association criticised the ruling, with the chief executive, Stephen Ferguson, saying it wouldn\u2019t make the typical coffee or beer any cheaper.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cWhat was the purpose of the whole exercise if it wasn\u2019t to decrease costs for consumers?\u201d he said.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Duh.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last comment on the article itself which will get us to our final point:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Australians have told the RBA they would prefer to know the final price, even if it was higher, instead of being caught with a hidden fee.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Nobody likes a surprise fee.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.ftc.gov\/business-guidance\/resources\/rule-unfair-or-deceptive-fees-frequently-asked-questions\">There&#8217;s been a ton of US regulation over this same issue going back to the Biden Administration.<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">This is why dual pricing is the absolute fairest method of passing the cost of card acceptance.<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses should 100%, without question have the right to display their costs however the hell they want.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It seems to us like reasonable costs are just baked into the merchant&#8217;s prices: labor, rent, utilities, other COGS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When businesses feel strongly about something being unfair, they put it in a separate line item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Credit card costs &#8211; especially in the US &#8211; are extracticve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hard stop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are way too many fat, oily hands in the cookie jar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The absolute-fairest handling of this is to provide a discount to people who do not use cards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Businesses mark up their core product, then drop their price when the cost of that payment is lower.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Doing this in a convenient way for the merchant (ie cash discount) is ideal. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But logistically speaking, it should be digital account-to-account payments so as not to increase cash in the business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s because cash comes with its own real costs: theft, transport, etc..<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/reformingretail.com\/index.php\/2025\/07\/16\/why-dual-pricing-is-actually-the-fairest-payments-pricing-model\/\">We&#8217;ve discussed the logical merit of this in a previous article.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surcharges are good, the card payment oligarchs have outlived their useful purpose, and most of the world desperately needs a better way to move money.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Until then, the Aussies gets to suffer. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Australia has a super, super cool surcharge economy. And we&#8217;re not just talking about credit card surcharges. In Australia, it&#8217;s common for businesses to add surcharges at the slightest inconvenience. Open on the weekends? Surcharge. Holiday? Surcharge. It&#8217;s not as sunny as you&#8217;d like it to be? Sure, let&#8217;s throw a surcharge out there. We&#8217;re [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":31240,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"image","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[5,4],"tags":[],"class_list":["post-31238","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-solutions","category-merchants","post_format-post-format-image"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p81nA2-87Q","jetpack_featured_media_url":"https:\/\/i0.wp.com\/reformingretail.com\/wp-content\/uploads\/2026\/04\/image-3.png?fit=800%2C450&ssl=1","_links":{"self":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/31238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/comments?post=31238"}],"version-history":[{"count":3,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/31238\/revisions"}],"predecessor-version":[{"id":31243,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/posts\/31238\/revisions\/31243"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/media\/31240"}],"wp:attachment":[{"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/media?parent=31238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/categories?post=31238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/reformingretail.com\/index.php\/wp-json\/wp\/v2\/tags?post=31238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}