Reforming Retail

The Strategy behind Toast’s Enterprise Wins

Toast continues to announce a trickle of enterprise wins, but they’re poised to announce some major wins with Firehouse (RBI) and Applebee’s (DINE) (this one has now been announced). This, we...

To Catch A Predator: Cardpointe, Global Payments, TSYS

Another week, another fee. Cardpointe does the bare minimum to steal from merchants on this one. As with all fees related to Cardpointe, they give their ISOs a heads up and allow ISOs to opt out of fees...

Heartland Gapes Merchant 12.4%, And Legacy Payments Have Reached Humanitarian Crisis

A lot of readers don’t believe that legacy payments processing is as bad as we make it out to be. “Maaaaan, there’s no way that legacy processors are giant fraud-mobiles increasing the cost...

Shift4 Tells Revel Merchants to Open Wide

Imagine being in a line of business so challenging that you can increase profit nearly infinitely with 30 seconds of effort. By a hamster. Ready? For starters, we love this language: You acknowledge that...

Olo Allegedly Under Strategic Review. These Are The Only Realistic Outcomes

A rumor has been circulating that Olo’s board has grown weary of losing money by holding Olo shares. More likely, though, the catalysts are pending litigations and shareholder malcontent. That’s...

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