Reforming Retail

How High Embedded Payment Margins Can Get before Material Churn

Some of the first generation of software companies to embed payments have gone public. Examining their numbers shows what people in payments already know: Once you’re the system of record for the...

US Real-time Payments are Still An Illusion (Part 2)

Part 1 is here. We can’t think of any business in the world that wouldn’t want instant, digital payments from consumers that didn’t cost an arm and a leg. As proof, look at the adoption curves of UPI and PIX...

The Genius Way to Fix Non-Compliant Surcharges

There are a ton of merchants that violate the arbitrary credit card “rules” promulgated by the card duopolies. And, ironically, there is no less arbitrary enforcement of these arbitrary rules by...

US Real-time Payments are Still An Illusion (Part 1)

While the rest of the world modernizes and enables free, realtime money movement, the US is held back by $187B in annual money-movement taxes, also known as Interchange.  Interchange is the punitive fee...

Acquirers Hold Payment Tokens Hostage. Here Are The Real Rules of Negotiation

Tell us if you’ve heard this before. A merchant goes to review their processing statements. They, of course, can’t read any of it, so they hire someone who can. A learned payments professional takes a glance...

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