Reforming Retail

Another Toast Rate Increase, And A Merchant’s Way Out

Toast has built a great company but the markets aren’t rewarding their performance. Which makes us wonder how much this explains Toast’s latest rate increase. Look, payments are perfectly indexed...

Pay By Bank Will Never Work. Instant Bank Pay Is The Future

We’re going to set the stage with a little history. For hundreds of years, humans had been conducting commerce with a physical transfer of stores of value. It may have been a simple barter – take my...

US Banking Oligopoly Keeps Pay by Bank Unreasonably Expensive

At the point in the technology adoption lifecycle you’ve undoubtedly found yourself in a situation to pay by bank. Likely online, but still. And, if you’re a US resident, you’ve likely seen...

Shift4 Fees Surpass 97% CAGR But Are Still Undercounted

Nothing screams your business is dying louder than massive fee increases at every opportunity. Particularly when you’re perfectly hedged to inflation. Granted, Stripe, modern processor who’s still...

Olo Second Party Might Become Worst Thing for Restaurants Since OpenTable, Third Party Delivery

Broadly speaking, whenever you use a software platform the platform is a host to your data, but not its owner. Let’s say you’ve purchased a CRM tool, as an example. The records you upload into the...

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