Reforming Retail

Banks Have No Idea How to Run An Acquiring Program

In the world of payment acquiring, most people don’t realize that every person walking the street selling payments is backed by a bank. They might know there’s an issuing bank, who gives cards to consumers...

Softwares with Embedded Payments Are Really Getting Greedy: Look at Boulevard

Remember how we told you Toast had an absolutely diabolical scheme to make money? It’s basically gaslighting merchants on payment fees, and it’s hilarious. It goes like this. Merchants refuse to...

Why Would Fiserv Dump Their Debit Network?

There are very few US debit rails, and building one would take decades. That’s because, as any network goes, you need two sides of the market. Fiserv is in talks to sell their debit networks (it’s...

Advice for Shift4 Merchants Getting Bent over

The best part about airing dirty laundry in a sordid industry is just how fast you see an outpouring of corroborating evidence. Not even an hour after revealing Shaft4 nonsense do we get advice for how other...

ServiceTitan Boots Podium, and Verticalized Software Moats Are Crumbling

For more than a decade investors fawned over verticalized software companies. These companies raised enormous amounts of capital to subsidize distribution, knowing that if they captured enough market share...

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