You will need to open the Plein Air podcast in iTunes, but here’s the link:
https://itunes.apple.com/us/podcast/tastemakers-podcast/id1193774239?mt=2
We’re episode 19.
Here’s a quick annotation of subjects we discuss and their corresponding times.
- 1:05 Jordan Thaeler’s background
- 3:28 What WhatsBusy is about
- 4:52 The process of building WhatsBusy’s algorithms and market approach
- 6:20 Why POS systems and their restaurant customers are so far behind
- 9:00 Shocking discoveries from looking at POS data
- 11:00 How will the restaurant industry change as they learn about data
- 13:50 How would you change a restaurant if you were put in charge
- 16:07 How will the dining experience change
- 18:04 Do brands matter or is it just about price and reviews
- 19:15 Do restaurant need to build their own delivery fleets
- 20:15 Do restaurants need to have delivery, online ordering
- 21:35 Would you invest in Postmates
- 22:55 Who owns customer data
- 24:55 Why Uber built a tool for restaurant analytics
- 25:35 What are the dangers of giving merchants bad data
- 27:45 Where merchants need to be leery of “analytics” providers
- 29:20 What role doesprivate equity, hedge funds have in driving innovation in brick and mortar
- 30:50 What gets you most excited about where the industry is going
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