Not A Typo: Heartland Payments Making $1.06 Per Transaction on Restaurant “Customer”

We present to you a table service restaurant with a $60 average check and $700K in GPV using HRPOS and Heartland processing.

This merchant is an avid reader of our content, and submitted their statement for our free review.

With a $60 average check, this merchant is making somewhere around $3 in profit on every transaction.

Apparently that’s too much for Heartland.

They decided that all their hard work is surely worth as much as the merchant’s, so they added a nice slew of fees to make (drumroll…)

$1.06 in processing margin per transaction.

That’s not a typo.

That’s roughly half the margin the poor merchant takes homes after slaving 80-hour weeks.

What a real merchant partner, that Heartland POS outfit.

This statement makes our top-10 list of greediest, pig-in-shit processor moves of all time.

(Coincidentally the top spot is held by Global Payments through their Openedge portfolio when a racket club in New York state was paying an effective 8%).

Statement Simple recently shared a story where a 30-unit merchant that was looking at Heartland for processing and Heartland included a bunch of bogus fees in their quote. Statement Simple eliminated the fees, but then at signing the fees were magically reintroduced.

They were ultimately removed, but the gall.

Where’s the morality?

You want to see the statement?

Enjoy.

This whole industry is a cesspool that needs to be exterminated.

We can only carry so much Raid.