Our Guest Podcast on Plein Air Tells It Like It Is. Now Let’s Count Tears

You will need to open the Plein Air podcast in iTunes, but here’s the link:

https://itunes.apple.com/us/podcast/tastemakers-podcast/id1193774239?mt=2

We’re episode 19.

Here’s a quick annotation of subjects we discuss and their corresponding times.

• 1:05 Jordan Thaeler’s background
• 3:28 What WhatsBusy is about
• 4:52 The process of building WhatsBusy’s algorithms and market approach
• 6:20 Why POS systems and their restaurant customers are so far behind
• 9:00 Shocking discoveries from looking at POS data
• 11:00 How will the restaurant industry change as they learn about data
• 13:50 How would you change a restaurant if you were put in charge
• 16:07 How will the dining experience change
• 18:04 Do brands matter or is it just about price and reviews
• 19:15 Do restaurant need to build their own delivery fleets
• 20:15 Do restaurants need to have delivery, online ordering
• 21:35 Would you invest in Postmates
• 22:55 Who owns customer data
• 24:55 Why Uber built a tool for restaurant analytics
• 25:35 What are the dangers of giving merchants bad data
• 27:45 Where merchants need to be leery of “analytics” providers
• 29:20 What role doesprivate equity, hedge funds have in driving innovation in brick and mortar
• 30:50 What gets you most excited about where the industry is going