Local merchants are struggling. This is particularly evident in retail, where Amazon has eaten $1T (that’s a trillion dollars) in value. Some retailing concepts have been much more affected than others.

Local merchants are struggling. This is particularly evident in retail, where Amazon has eaten $1T (that’s a trillion dollars) in value. Some retailing concepts have been much more affected than others.

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Remember how we told you Toast had an absolutely diabolical scheme to make money?It’s basically gaslighting merchants on payment fees, and it’s hilarious.Subscribe or log in to read the rest of this content.
There are very few US debit rails, and building one would take decades.That’s because, as any network goes, you need two sides of the market.Subscribe or log in to read the rest of this content.
The best part about airing dirty laundry in a sordid industry is just how fast you see an outpouring of corroborating evidence.Not even an hour after revealing Shaft4 nonsense do we get advice for how other merchants...
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This is a great post Jordan – concrete steps to move the needle. You should just go ahead and post the example “language” for data ownership. TWO examples, one for the merchant, one for the POS. Set the table, this stuff is at the very heart of everything you’ve been espousing for years, and it is the very center of the debate.
Well said, and as you have posted over and over again, “…Data is the next BIG thing…” But data by itself, without being ridiculously easy to use, think Apple, or Google, or Wix, won’t net the ma-and-pa merchant anything. It has to be so EZ and turnkey, that all “Pa” has to do is read a description of the event, and the anticipated outcome.(“Send this email/TXT message out, with this offer, to these customers, and expect X rate of return…”) In addition to Data, the days of BYOD (Bring Your Own Device) are not to distant off, and if it’s not EZ on that device? Fuh-Get-About-it!