Reforming Retail

To Catch A Predator: Worldpay

Times must be tough when you’re getting kicked out of FIS for shitting the bed.

Are they so tough you need to charge a merchant $3,000 to check the balance of their gift cards?

Apparently the answer is yes if you’re Worldpay.

This merchant only had a few dozen giftcards outstanding.

We’d bet, given the merchant’s MCC, the total balance of gift cards was in the $200 range.

So what do you do if you’re a peak payments professional?

You charge the merchant 10x to get a report of their own data.

#Winning.

We guess this is what things come to when you’re bleeding enterprise market share to modern payment players like Adyen and Stripe, and SMB to integrated payment software ISVs.

Frankly, we have no idea how Worldpay doesn’t collapse over the next decade.

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