Interesting synopsis Jordan. We were evaluating both Delaget and Par Data Central when this announcement was made re: the acquisition. So while I didn’t have a front row seat for it, I did have a nice view of the solutions and why the two companies felt the acquisition made sense to them.
Re: IT Spending, at least in my 35 years of participating in these IT budgeting surveys, credit card fees are never included as IT spending, but rather business costs that typically are recorded in SG&A expenses or sometimes even just baked into COGS. Depends on the company being private vs public. This doesn’t render your assessment wrong, but I just wanted to point out that I’ve worked with over a dozen brands in my career and IT spend as a % of sales has averaged something between .5% to 1.5% outside of some really big digital/tech transformation years where you are often burdened with maintaining the old and busted while implementing the new and fancy…..”double bubble” years in other words.
Remember how we told you Toast had an absolutely diabolical scheme to make money?It’s basically gaslighting merchants on payment fees, and it’s hilarious.Subscribe or log in to read the rest of this content.
There are very few US debit rails, and building one would take decades.That’s because, as any network goes, you need two sides of the market.Subscribe or log in to read the rest of this content.
The best part about airing dirty laundry in a sordid industry is just how fast you see an outpouring of corroborating evidence.Not even an hour after revealing Shaft4 nonsense do we get advice for how other merchants...
Interesting synopsis Jordan. We were evaluating both Delaget and Par Data Central when this announcement was made re: the acquisition. So while I didn’t have a front row seat for it, I did have a nice view of the solutions and why the two companies felt the acquisition made sense to them.
Re: IT Spending, at least in my 35 years of participating in these IT budgeting surveys, credit card fees are never included as IT spending, but rather business costs that typically are recorded in SG&A expenses or sometimes even just baked into COGS. Depends on the company being private vs public. This doesn’t render your assessment wrong, but I just wanted to point out that I’ve worked with over a dozen brands in my career and IT spend as a % of sales has averaged something between .5% to 1.5% outside of some really big digital/tech transformation years where you are often burdened with maintaining the old and busted while implementing the new and fancy…..”double bubble” years in other words.
Great insights!