Hell hath no fury like a payments bro scorned.
If that’s not the way that saying is supposed to go it should be, because a woman can at least be held legally culpable if she ruins your property or harms your person.
Payment bros?
Yea, right.
Complete impunity for destroying your life.
Even worse once you realize that they want to ruin your life, and know they’re going to do it long before they say whatever they need to say to convince you to sign their hot-garbage payments agreement.
Which makes us wonder if the latest Shift4 merchant abuse was catalyzed when Shift4’s founder was ejected from NASA consideration.
Shift4’s founder as a choice for NASA was always a bit of a head scratcher.
Smart?
Yes.
Ethics?
What are those?
As anyone who has hired will tell you, you should first optimize for character, then intelligence, and lastly skills, which can be taught.
But if you’ve hired a snake, no amount of intelligence or skills will make up for their lack of integrity.
Maybe Jared soured as thin-skinned billionaires Musk and Trump went to war, and Jared, who has ties with Musk, became collateral damage.
Frankly, we thought it was insane that the administration ignored Jared’s background.
Like surely Musk knows the absolute fraudmobile that is Shift4 after working in payments at PayPal?
Either way, Shift4 merchants are paying more.
Just wouldn’t be fair if Shift4 merchants weren’t seeing rate increases now, would it?
There has to be a client rebellion at some point. Even AI knows there are issues….
From Perplexity:
There is evidence that Shift4 Payments is experiencing client dissatisfaction and potential client loss, especially among small and mid-sized businesses. Multiple recent reviews and complaints highlight recurring issues:
Difficulties with account cancellation: Many clients report that Shift4 makes it challenging to terminate contracts, often imposing substantial early termination fees even after long-term relationships or when services were not used.
Unexpected or rising fees: Several customers cite hidden fees, increases in processing rates, and charges that exceed initial quotes, with some stating their effective rates rose well above industry norms.
Customer service frustrations: Numerous reviews describe poor customer support, long hold times, and unhelpful or evasive responses when problems arise or when trying to resolve billing issues.
Technical and operational complaints: Users mention system outages, outdated equipment, and reporting issues, leading some to switch to other providers.
Aggressive retention tactics: There are reports of Shift4 continuing to debit accounts after cancellation attempts and using legal threats or collection agencies to pursue disputed fees.
While Shift4 remains a major player, processing billions of dollars for over 200,000 merchants, these negative experiences suggest that some clients are actively leaving or seeking alternatives due to dissatisfaction. Industry analysts also note that potential changes in Shift4’s business model—such as a possible acquisition or shift away from being acquirer-agnostic—could risk further client attrition, especially if clients are forced into less favorable arrangements.
However, it is important to note that Shift4 continues to grow in certain sectors, particularly in hospitality, sports, and entertainment, and still receives some positive feedback for its technology and integrations. The overall picture is mixed: while Shift4 is not losing all clients, there is a notable trend of client loss and dissatisfaction, especially among smaller businesses and those sensitive to contract terms and fees.
I’m as shocked as you are that the music hasn’t stopped.
My guess is that merchants are “too smart” to be taken advantage of… according to the merchants, that is.
yes likely but this is childs play to what they are really capable of. You are brave to call them out over so long. There is a court case between card connect and shift 4 that is brutal. You can see whats under their skin. It is not ai but it was leaked using ai so its difficult to follow everything. if you know the industry well im sure you will understand all the lingo and meaning from the words they say.
view here exhibits.jaredisaacmancourtcase.com