Reforming Retail

From the Front Line: Payments Companies Still Can’t Sell POS

It should be no secret that payments is encroaching on POS’s territory. From white labeling and reselling POS solutions, to buying POS companies outright, banks and their acquiring channels view POS as a tourniquet for their payment churn woes. By that we mean that payments processing is a massively commoditized game of price matching: everyone runs around offering the same solution and he with the lowest rate wins the deal. As such churn is very high and a POS is much harder to replace when it’s bundled with payments (as the POS has operational implications when it’s yanked out).

Yet the cultures of the two organizations are drastically different and it becomes apparent when looking at two qualities.

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