Anyone in the payments processing industry has seen a steep increase in chatter around the topics of cash discounting and surcharging. Moreover, there’s no shortage of “innovators” demonstrating ways to implement these techniques since the processing industry holds disdain for the former option, and they’ve not been shy about using their lawyers and lobbyists to prove their point.
Merchants are probably wondering which is right for them… but let’s not confuse the real issue: these actions only further prove that payments processing provides no value a merchant is willing to pay for. The entire premise of cash discounting is to avoid the legislated tax of processing while surcharging is a convenient way to pass the cost to someone else altogether.
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